Van's services
Life just got better
Van’s Place is the ultimate retreat for connoisseurs, sports enthusiasts, and nature lovers – the place to be for unforgettable moments in the Zillertal Alps. With our extensive inclusive services and our motto "Life just got better", we provide the perfect setting for relaxation, adventure, and pure indulgence.
Sit back, leave everyday life behind, and enjoy being pampered by us.
Our services include
- Tablet with digital guest concierge for lots of useful information
- Private infrared cabin with essential oils
- Sauna towels
- Nespresso® coffee machine with capsules
- Alternative: Filter coffee machine with filters and coffee
- Selection of tea blends
- Sugar sachets and a welcome provision of fresh milk
- Salt & pepper
- Kitchen towels, dishwasher tabs and washing-up liquid
- 1 bottle of complimentary mineral water on the day of arrival
- High-quality care products (shampoo, shower gel, etc.) from the Rituals® brand
- Bed linen and towels
- Wellness slippers
- Interim cleaning as required
- Ski room with boot dryer
- Terrace with lounge & sun loungers (in winter with lambskin and blankets)
- Burnhard® BBQ on the terrace
- Free use of the regional ski bus (if necessary)
- Free parking
- Free highspeed fiber optic internet
- Flat TV with SAT and Internet for Streaming services, such as Amazon Prime and Netflix
- Early Check-in or Check-out (by arrangement)
Families with children are welcome
- For our youngest guests, we provide a cozy travel crib complete with bedding. Upon request, we also offer a comfortable high chair and children’s cutlery, ensuring that even the little ones can enjoy their stay to the fullest.
More services
- Breakfast service served in the apartment (to order €25,00/per person/day)*
Every morning we deliver a rich and healthy breakfast with freshly baked bread rolls and pastries, cold meats, cheese, yoghurt, fruit, muesli, milk and juice. Honey from the local beekeeper, local jam and boiled eggs from the farmer, paying close attention to any intolerances - Alternative: daily delivery of fresh bread rolls and pastries of your choice (at an extra charge)
- Mini-Bar with local beverages (charged according to consumption)
* Breakfast is free for children up to 12 years
Hygiene measures
Your safety is important to us, so we clean the apartment with disinfectant and a lot of care.
- Our towels and bed linen are washed with a special washing disinfectant
- All shelves and fronts are disinfected
- Decorative cushions and blankets are washed after each stay
- Backrest covers and towels in the infrared cabin are also changed after each stay
- There is a disinfectant soap dispenser and disinfectant liquid available in the kitchen and bathroom
The apartment is only reserved for the number of persons confirmed on the reservation. Subletting is prohibited. The accommodation, as well as the furnishings and amenities are reserved exclusively for our guests who are registered with us.
- Our Prices are for the apartment/night
- Booking conditions are accepted with receipt of the deposit.
- Check-in: 3pm / Check-out: 10am (alternative times can be arranged)
- Van's Place is a non-smoking property
- Pets are not allowed
- The conditions of the Austrian Hotel Regulations apply.
Not included in our prices are:
- Local tax of € 2,60 €/person and night from 15 years of age
- Final cleaning costs of € 150,00
- A deposit of 30% of the total amount is required 7 days after your booking to confirm your reservation.
- The final payment can be made via bank transfer two weeks prior to arrival.
- We accept cash or bank transfer.
A security deposit of € 400,00 is required. This amount can be transferred with the final payment or deposited in cash upon your arrival. If no damages occur, we will refund you the deposit via bank transfer within 24 hours after departure.
Things do not always turn out as expected. Sometimes a booked holiday has to be cancelled or terminated on short notice.
Summer cancellation policy:
- 100% refund if your booking is cancelled up to 14 days before arrival.
Winter cancellation policy:
- You may cancel your booking without any costs up to 3 months prior to your arrival.
- From 3 months up to 1 month prior to your arrival, that cancellation fee is 40% of the cost of the booking.
- From 1 month to 1 week prior to your arrival, the cancellation fee is 70 % of the cost of the booking.
- Within the last week before you arrive 90 % of the cost of your booking will be charged.
- On early departure 100%
Therefore we recommend taking out a hotel cancellation insurance from Europäische Reiseversicherung (including Covid coverage) free of charge).
Here you can take out the insurance easily, quickly and online: https://start.europaeische.at/hos-en?AGN=511147
Alle prices are in EURO and are subject to change without notice. We accept no liability for mistakes or printing errors.